01 · the problem
Replacing word of mouth is harder than building a directory, because word of mouth is not really about discovery. It is about trust. A household letting a stranger into their home wants some reason to believe in them, and a referral supplies that for free. A marketplace has to manufacture the same confidence from scratch, on both sides: the provider also needs to believe that a job posted by somebody they have never met is real.
02 · what i built
A Flutter app connecting the two sides directly, across service categories including plumbing, security services and air conditioning repair. Both halves of the market are in one product rather than split into a customer app and a provider app, which is what lets a request and a response be the same object rather than two systems trying to agree.
- Categories that match the calls
- Plumbing, security services and air conditioning repair among them, which are the jobs households in the Philippines actually pick up the phone for.
- Both sides, one product
- Households posting what they need and providers responding, inside the same app rather than across two that have to be kept in step.